Best Banks Reviews

Review: I got my account locked online, needed to call customer support. The wait time was an hour so I left my # and they called back. The agent didn't properly check and said there is a restriction in my account and transfer me to Fraud agent F...

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Review: I got my account locked online, needed to call customer support. The wait time was an hour so I left my # and they called back. The agent didn't properly check and said there is a restriction in my account and transfer me to Fraud agent Farzan. Farzan was impatient, unprofessional, not trying to help, blaming over the phone to me about the previous agent who transfer me to her. She kept telling me she cannot help me and dont know who to trasnfer me. I got upset and insisted she finds me a solution. Then she said she would transfer me to someone who can help me but instead she hung up. She has my profile to call me back if it was an accident but she did not, so obviously it was intentional. Very poor customer service. If I was sent to her by mistake then at least please help me find a person to unlock my account. I have called back and the wait is another hour, so it will take another hour before someone would call me back.

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Review: No I would not recommend BMO. Horrible service. Unorganized. A staff named Nidhi, at this specific branch, “515 lakeshore rd e” arranged a phone meeting and did not call. After waiting for 10 mins, I went into the bank and waited in her office to...

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Review: No I would not recommend BMO. Horrible service. Unorganized. A staff named Nidhi, at this specific branch, “515 lakeshore rd e” arranged a phone meeting and did not call. After waiting for 10 mins, I went into the bank and waited in her office to assist me.
When she saw me, I was not greeted, no apologies were said and she wasn’t welcoming. She spoke loudly about my banking issue, with the office door open.

Another incident I had with this branch is:
I asked a teller to arrange a meeting and told me they set my appointment. On the day of the appointment, I went into the branch and they told me no appointment was made.

Very disorganized, bad customer service. I’m very disappointed.

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Review: Pickering town center branch in Ontario is horrible no customer service. They are all hired with one ethnic group and prejudice to anyone who is not their ethnic group.
I did a verbal mortgage with them for three years and when I sold my pr...

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Review: Pickering town center branch in Ontario is horrible no customer service. They are all hired with one ethnic group and prejudice to anyone who is not their ethnic group.
I did a verbal mortgage with them for three years and when I sold my property after three years i found out there is a $10,000 PENALTY CAUSE THEY ARE HOLDING ME TO 5 YEARS. I said show me proof cause i know it was a three year renewal. they said they had none because it was verbal. i said go back to the phone conversation since you are supposed to record it and im still waiting for a response from the president and Scotiabank’s Ombudsman.. I have emailed several times no response. watch out for any verbal mortgage on the phone you agree to 3 and the person puts 5 so they get bigger commission and think your to stupid to figure out
dishonest branch be careful

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Review: If you have a mortgage with this bank , you will regret it. Never call you back even with appointments and they messed up my tax account. Took 6 months and issue still not resolved. If you go with them for mortgage make sure you pay your city taxe...

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Review: If you have a mortgage with this bank , you will regret it. Never call you back even with appointments and they messed up my tax account. Took 6 months and issue still not resolved. If you go with them for mortgage make sure you pay your city taxes by yourself because they will over pay and even if you tell them they will continue to overpay.. They dont know what they are doing. Like I said it's been over 6 months and issue still not resolved, hours of being on the phone getting nowhere. Tired of this crooked bank.

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Review: I have my bank account setup to pay my NBC Mastercard on the 14th of the month. It is due on the 15th of the month. Twice this year the date fell on a weekend making the payment 1 day late on 1 occasion and 2 days late on another. So they jacke...

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Review: I have my bank account setup to pay my NBC Mastercard on the 14th of the month. It is due on the 15th of the month. Twice this year the date fell on a weekend making the payment 1 day late on 1 occasion and 2 days late on another. So they jacked my rate to 25.99% Just wanted to say thank you to NBC for showing some fucking compassion during a world wide pandemic. Bunch of cheapskates!!!

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