Best Banks Reviews

Review: Complaint agains Cibc Bank fraud technology and protection...

On June 25,2020 I was drugged and robbed by a girl I met on tinder and her "causin"....We suppose to go to the beach to puerto morelos...so we met in playa del ...

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Review: Complaint agains Cibc Bank fraud technology and protection...

On June 25,2020 I was drugged and robbed by a girl I met on tinder and her "causin"....We suppose to go to the beach to puerto morelos...so we met in playa del carmen mexico and went to take a bus to puerto morelos...in the bus....i was drinking a beer...then the causin behind me asked me for my beer ...so a minute later she gave it back to me and i drank the last bit of beer....and 5 minutes later i passed out.....then the only thing i remember being in a car and a guy told me.....thats not the pin number ...what is it? i could barely move or talk.........some how the criminals got my pin number off me......the criminals went and did 19 withdrawals...12 of them in a 30min period...total robbed $6033....the bank is alleging that im at fault for giving away my code...and i as customer im alleging their fraud protection technology is at fault....because doing 12 transactions in 30 minutes should have raised suspicious fraud activity in my bank card....im attaching a picture of the transactions and you will find that the criminals did the first 2 withdrawals within the same minute...then multiple withdrawals without a fraud alert from the bank........it has been a fraud case open for a month and the bank keeps denying their fault in their system.....for those of you banking in cibc beware.....they fail to protect my money.......

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Review: Customer service is horrendous. Kimberly.K is a shining example of it in online chat. Not helpful at all, rude, discriminatory, condescending and insulting behaviour. Would not recommend at all. Should have gone with the other reviews and steered ...

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Review: Customer service is horrendous. Kimberly.K is a shining example of it in online chat. Not helpful at all, rude, discriminatory, condescending and insulting behaviour. Would not recommend at all. Should have gone with the other reviews and steered clear of them. Also their fees for chequing accounts are too high for no reason.

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Review: 3.5 is too generous

Scotia's customer service is rage inducing, almost every representative I've spoken to sound like they would rather be doing anything but taking calls.

They refuse to take responsibility ...

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Review: 3.5 is too generous

Scotia's customer service is rage inducing, almost every representative I've spoken to sound like they would rather be doing anything but taking calls.

They refuse to take responsibility for anything, push blame to the customer whenever possible without even considering the possibilities, I believe sometimes they respond without listening to a word the customer just said.

I've been literally told to "do the math" for balance dispute when I've listed out every entry in question one by one WHILE DOING THE MATH, I was unsure of what to say in response after.
I hear the customer service department is equally useless for internal employees, as in their own employees want nothing to do with these people their company hires.

I understand that banks employ a huge portion of the Canadian work force, and there is inevitably a large amount of dead weight employees who probably wouldn't even do a good job in fast food. Scotia takes it to another level, I've never had a pleasant experience with Scotia customer service nor have I heard of anyone else who disagreed with these opinions when the topic came up since I was old enough to open a bank account.
Good work Scotia, you've managed to pick out the absolute bottom-of-the-barrel tier talent with attitudes worse than Squidward.
At the same time, thank you for doing your part in keeping Canadian unemployment statistics low; we all know you go above and beyond in fulfilling the stereotype that banks take in the people considered unhireable anywhere else.

Tired of flipping burgers? Apply to Scotia! You just might be better than some of their existing employees.

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Review: Read before getting a mortgage with them! Our mortgage was up for renewal on our home and we decided to go with Scotia Bank. We had great customer service from day one and were very happy with all the services they provided for us. We just recentl...

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Review: Read before getting a mortgage with them! Our mortgage was up for renewal on our home and we decided to go with Scotia Bank. We had great customer service from day one and were very happy with all the services they provided for us. We just recently sold our home and of course decided to get our new mortgage with Scotia. The rates were good the customer service was good and we wouldn’t get any penalties on porting our mortgage. This all sounded so great until we were told under no circumstances will Scotia Bank provide mortgages on rural properties. By rural I mean 7minutes outside of a town with two major chain groceries stores, several car dealerships, a hospital, several fast food restaurants clothing store and the list goes on.

We are now stuck with an $8,000 penalty when they are refusing to provide a service. I understand it’s the bank’s choice to give a mortgage and a lot of factors weigh into this decision however when a bank just won’t touch certain type of properties under no circumstances this should be something they tell their customers before signing papers.

In my honest opinion they just like to make a quick buck off you and couldn’t careless they are putting the customer out!

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