Best Banks Reviews

Review: I recently got married and changed my last name. I had to call Scotiabank Visa 5 times and visit a branch twice for them to figure out how to send me a credit card with my correct name. Even after changing it at a branch, they misspelled the fir...

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Review: I recently got married and changed my last name. I had to call Scotiabank Visa 5 times and visit a branch twice for them to figure out how to send me a credit card with my correct name. Even after changing it at a branch, they misspelled the first credit card they sent and had even more trouble sending a second one. Considering people get married and change their names all the time, this was a major waste of time and resources. If they cannot even figure out a name change, how could I trust them with my accounts?

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Review: My experience: They charge you a service fee in the beginning of the month, but they don’t post the charge on your account. So if you move your money to savings or just have a low balance on any of the days in the beginning of the month, they will...

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Review: My experience: They charge you a service fee in the beginning of the month, but they don’t post the charge on your account. So if you move your money to savings or just have a low balance on any of the days in the beginning of the month, they will charge you a $10 overdraft fee plus the interest. You spend or move your money, because you see that you have the balance. However, they had already charged you without reflecting it on your account and you will only find out about it in the end of the month when they post the interest charges. By the way, they post the interest as if the charge happened on the 31st. On the phone however, the agent explains that the charge actually happened on the 2nd. Also, the agent I spoke to was very condescending. Yes, it is hard for me to understand how this is even possible, but no need to repeat a million times, thanks!

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Review: I do not have an account here but have to deal with my father's estate accounts currently at Scotiabank. It has been nothing but a nightmare. After 2 months of frustrating attempts to close his accounts they are still asking for more "no...

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Review: I do not have an account here but have to deal with my father's estate accounts currently at Scotiabank. It has been nothing but a nightmare. After 2 months of frustrating attempts to close his accounts they are still asking for more "notarized" forms to be filled out. I guess certified copies of the Will and Death Certificate is not enough for them. I do not recommend this bank.

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Review: Absolutely not. They are not there for the customer, only the money. I had to borrow money and not give my family a Christmas because Scotiabank refused to give the money back to someone I received it from in error. I had to physically pay it back...

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Review: Absolutely not. They are not there for the customer, only the money. I had to borrow money and not give my family a Christmas because Scotiabank refused to give the money back to someone I received it from in error. I had to physically pay it back myself while they looked into how to return someones money to the rightful owner. With today's technology, that's absurd. I've never been treated so poorly and talked down to by supervisors as I have from Scotiabank. Thee worst in customer service.

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