Best Banks Reviews

Review: Horrible and unhelpful. We are being charged a $16,000 penalty to break our 5 year term in our mortgage. Even though we would be getting a HIGHER MORTGAGE WITH SCOTIA after we did so. That $16,000 is eating up more than half of our equity and is e...

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Review: Horrible and unhelpful. We are being charged a $16,000 penalty to break our 5 year term in our mortgage. Even though we would be getting a HIGHER MORTGAGE WITH SCOTIA after we did so. That $16,000 is eating up more than half of our equity and is essentially stopping us from selling our home currently.

I have gone back and forth with multiple people at Scotia, including the ombudsman, and no one has offered any sort of help. I am beyond frustrated. I will never use Scotia again if I can help it.

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Review: I called the 1800 number to close my chequing account and was told I had to go to a branch but she could set me up with a phone appointment instead. Because she could not book me with my local branch until a week later she booked me with an out of...

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Review: I called the 1800 number to close my chequing account and was told I had to go to a branch but she could set me up with a phone appointment instead. Because she could not book me with my local branch until a week later she booked me with an out of town branch. The next day on the phone appointment, the person laughed and said I had to go IN PERSON to a branch because I had to sign something to close my account. I called my local branch to make sure I could drop in to close my account as they have no tellers and she said she would do it over the phone!!!! Talk about being given the run around!!! TERRIBLE SERVICE! With COVID they should not be telling people that they HAVE to go into the bank. I wasted way too much time doing something simple that literally in the end took 5 minutes!!

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